How Do You Manage Your Citibank Credit Card Account?


Quick Answer

Creating a secure online account is the easiest way to manage a CitiBank credit card account, but you can manage your account via telephone or mail. It is also possible to get help managing your account by visiting a CitiBank branch location.

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Full Answer

Online account tools provide the easiest avenue for credit card account management. You can order replacement cards, receive account statements, access two years of archived account statements, link your CitiBank credit card to other accounts, and register for and receive account alerts. It is also possible to arrange or cancel automatic payments. Depending on the type of card you have, it may be possible to enroll in CitiBank's credit card rewards program.

While using an online account provides the easiest method to manage your credit card, you can still receive account information, register for alerts and rewards, and set up payments via mail, over the phone, or at your nearest CitiBank branch location. Telephone management and account management assistance through your branch gives you the opportunity to manage the account with the help of professional banking representatives. If you are uncomfortable with solo account management, lack regular access to the Internet, or simply prefer the additional assistance, managing your account through a branch or over the phone may be the best option for you.

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