KaiserPay is accessible by going to the pay bills page at the Kaiser Permanente website and clicking the link to pay online. The KaiserPay page provides instructions for how to sign up for an account to make recurring payments or make a one-time payment using its system.
People who wish to make recurring payments online to Kaiser Permanente need to register and provide a password and username. A KaiserPay account allows users to view a record of transactions, including payment history and balance owed, and schedule future bill payments. Alternatively, no registration is required for one-time payments, and users click the blue one-time payment button for guided payment instructions. KaiserPay can be used to make payments for single member, family or group plan accounts.
Kaiser Permanente bills fall under the professional or hospital categories. Professional bills are for services provided by medical practitioners and cover general doctor's appointments and specialties such as X-rays and lab tests. Hospital bills are for patient services provided directly by the hospital and includes anesthesia and surgeries. Routine doctor exams are considered preventative care, and are free or provided at low-cost to patients. Non-preventative services related to specific medical conditions are clearly detailed on each bill, and plan members are able to see what was covered by insurance and what must be paid out of pocket.