To make a Firestone Complete Auto Care credit card payment, call the company's toll-free number at 1-800-321-3950 to pay from your checking account, or sign in to your account on the official website, instructs the Credit First National Association. Alternatively, send a check or money order to pay by mail.
The company's customer service department is open Monday to Friday from 8 a.m. until 9 p.m. Eastern Time, states Credit First National Association. Customer service representatives also handle customer concerns on Saturdays from 9 a.m. until 5 p.m. Alternatively, use the Interactive Voice Response to make payments, or access your account information at any time of the week by calling the company's toll-free number.
To pay online, click View Payments after logging in to your account, and enter a payment amount that is no less than the minimum payment amount and below the current balance, notes Credit First National Association. Additionally, provide your routing number, checking account number and date of payment. To cancel a payment, go to View Payments, select Under Scheduled Payments, and click Cancel after finding the payment you want to cancel.
The Firestone Complete Auto Care credit card comes with a free annual fee, as of 2015, states Credit First National Association. You don't have to pay the interest if you make full payments within six months.