Q:

How do you make a claim on the Squaretrade two-year warranty?

A:

Quick Answer

Individuals can make a claim on a SquareTrade two-year warranty either on the company's website's claim form page or by phone. Either method requires having basic information about the product and proof of purchase, notes the SquareTrade website.

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Full Answer

Use the following process to make a SquareTrade claim online or by phone.

  1. Go to SquareTrade's "File a Claim" page
  2. Select the "File a Claim" option on the navigation bar on SquareTrade's website. Either login with an existing SquareTrade account name and password or type the email associated with the warranty to locate the plan and proceed. New users need to go through some additional steps for setting up the account.

  3. Select the item
  4. After logging in, find the product for which a claim needs to be made and click "File/View Claim." This brings up a form that walks the user through the process, including providing an option to get a call back to finish the claim on the phone, suggests SquareTrade.com. Those who file online can enter the requested information to finish the claims process, while those who choose a callback should receive a call soon.

After the claim is processed and approved, the user may receive a payment for how much the item originally cost, or SquareTrade may repair the item, mentions eBay.com.

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