As of 2015, it is possible to make a Chase auto loan payment by mail to Chase Auto Finance, P.O. Box 78067, Phoenix, AZ, 85062-8067, states Chase. Customers can call Chase's toll-free number to learn what information to submit with the mailed payment.
To reach Chase by mail with other account inquiries, borrowers can write to Chase Auto Finance, P.O. Box 901076, Fort Worth, TX, 76101-2076, according to Chase. Chase auto loan customers can also manage their accounts online from the Chase site or through the Chase Mobile application. Through Chase Online, users can view activity on their accounts, make payments and get a loan payoff amount.