To make a BillMatrix bill payment online, enter your account information, choose your type of payment, and enter the information required to make the payment. The next step is to authorize the payment and then look at the confirmation that proves a payment has gone through.Continue Reading
BillMatrix is a third-party payment processing company that accepts ATM and debit cards, electronic checks and Visa, Mastercard and Discover credit cards. As of April 2015, there is a charge of $12.95 for using Visa, Mastercard or Discover credit cards. There is a fee of $5 for using an ATM or debit card or an electronic check. Payments are posted to the account on the same day if sent before 4:00 p.m. After the online payment is made, the money is deducted within one to three business days.
BillMatrix is part of the GeoTrust Secure Site Program, which purports to ensure secure transactions. In order to prevent fraud, BillMatrix allows only three payments every five days, or five payments every 30 days. If a problem occurs, BillMatrix offers telephone support. Payments can also be made over the phone if the customer prefers. Telephone assistance is available from 7:30 a.m. until 8 p.m. every weekday. The number for phone assistance is 1-800-606-6613.Learn more about Personal Banking