Major cities that offer local customers an online payment option for water bills include New York City, Philadelphia, Los Angeles and San Diego. Each city has a department of water and sewer, and residents can make bill payments through the appropriate city department website.
New York City residents pay water bills through the New York City Department of Environmental Protection. The first step is to create a DEP account and a unique access code, and water customers must log into their accounts to make a payment. New York City customers choose among payment options such as automatic bill payment, consolidated payments and quick pay.
Philadelphia residents can pay water bills online by using a credit card or E-check through the city's Water Revenue Bureau website. Customers must submit a 16-digit water/sewer account number to access the online payment system. Los Angeles residents must set up an account on the Los Angeles Department of Water and Power website to pay water bills. Residents use their accounts to make payments and view billing statements and water usage.
The Water page of the City of San Diego website offers various bill payment options, including debit and credit payments, through a Customer Care Center.