The customer service number for Verizon Wireless is (800) 922-0204, as of 2015. If a person is calling from a mobile phone that has Verizon Wireless service then she can also dial *611.
The customer service line to Verizon Wireless to speak to a live person is open from 7 a.m. to 11 p.m. on Monday through Friday and also from 8 a.m. to 9 p.m. on Saturday and Sunday. If a person calls after those hours the number reaches a 24/7 automated system that can provide the customer's account balance, payment schedule, account usage and more. A Verizon Wireless customer may also receive account information by texting or calling shortcuts such as #BAL to check balance information and #MIN for minutes used.