As of January 2015, to reach the main customer care number for Equifax, customers can dial 800-829-4577. A client can reach an agent at this number between the hours of 8 a.m. and 3 a.m. Eastern Standard Time.
Equifax suggests using an online method for disputing an error on a credit file. For inaccuracies in a credit report, begin the online dispute process through Equifax's official website. A dispute can also be started by mailing Equifax Information Services, LLC, P.O. Box 740256, Atlanta, GA, 30374. If there are inaccuracies within other credit reporting agencies, Experian can be reached at 1-888-397-3742, and TransUnion can be reached at 1-800-916-8800.