To find a local Mac Tools distributor, it is necessary to contact Mac Tools Customer Service by phone at 1-800-MACTOOLS or by email at firstname.lastname@example.org. When sending an email, customers must include their name, phone number, the name of their automotive shop and the full address of the shop.
Mac Tools provides a number of services to ensure all of its distributors are trained and fully qualified to sell the company's products. When a person signs up to work as Mac Tools distributor, he receives a five-day Tool School training to provide him with information on the company's products and also on managing the business. In addition, all Mac Tools distributors usually attend the bi-monthly Field Excellence meetings, where a district manager provides them with information and technical training on any new products. During these meetings, the distributors and franchisees can also discuss various sales strategies.
All Mac Tools distributors have access to both product specialists and business analysts who can answer any questions they may have. Distributors also have access to Mac Tools' Mobile Business Assistant software, which makes it easier to manage the business while on the go. Finally, distributors can also use the Mac Credit program to eliminate some of the problems associated with financing purchases from qualified customers.