How Long Is a White Castle Survey?

As of 2015, the White Castle survey takes only a few minutes to complete. It consists of several multiple-choice questions and other questions that give survey takers the opportunity to type answers in a text box.

The White Castle Survey is taken online, and begins with survey takers selecting a preferred language and then entering a six-digit code taken from a White Castle receipt. Over the course of several screens, customers answer a series of questions that are designed to help the company determine overall customer satisfaction with its products and services and use the results to improve customer satisfaction.