Banks keep ATM or electronic funds transfer (ETF) videos for approximately 6 months according to Dynamic Network Factory (DNF), an internet-based surveillance service company. Regulations also influence how long banks keep videos.
Keeping ATM videos for 6 months is a banking industry standard. The practice gives banks a useful period for investigating transaction errors. Banks follow the Electronic Funds Transfer Act for its ATM video guidelines. The legislation requires banks to give consumers 60 days for resolving ETF errors or complaints according to a consumer debt website. The 6-month retention practice also allows a useful period for answering video requests from federal and local police investigations as reported by DNF.