You can log into Eastern Bank by entering your HomeConnect ID and password at EasternBank.com. If you need to create an online account, click on the Enroll button in the Login box at the Eastern Bank home page.
To complete online enrollment, provide your email address, Eastern Bank deposit or loan account number, and your Social Security or tax identification number. Once HomeConnect enrollment is complete, you can utilize online banking features including bill pay, funds transfers, electronic statements, account alerts and reporting features.
Customer service representatives assist customers with questions about online banking or other issues at 800-327-8376. As of 2015, phone hours are 7 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturdays.