Logging into the Capital One website for established customers is a matter of choosing the appropriate account type and then providing contact and confirmation information, while new users can choose to enroll online and acquire login information. The login process itself is remarkably short and requires only that the user make an account or remember the password and username of an existing account.
Once an account is established, users can log in at any time. This enables them to track their finances from anywhere.
- Establish account
- Enter username and password
- Recover if needed
Users can establish accounts by accessing existing non-online accounts through account numbers or by registering online, all features accessible through the Capital One sign-in tab. They can then customize their accounts and confirm via contact information and personal information, establishing their user profile and login information.
Once an account is established, users can enter their login information in order to sign in to their account. This information consists of a user-created password and a username typically tied to the user's actual real-world name.
Users who forget their password or username have recovery options available. These options send information to pre-established recovery email addresses and provide links to reconfigure a user profile and change user info.