Aetna offers an interactive Find a Doctor feature on its website. Both Aetna members and those thinking about signing up for Aetna coverage can use the tool to research participating doctors in a particular area.Continue Reading
Aetna knows the type of insurance policy covering each current member, which allows the website to display accurate information without asking unnecessary questions. Members should use their usernames and passwords to log in before viewing participating doctors specific to their current insurance coverage. As an alternative method, members may call the member services phone number printed on their insurance ID cards to speak with a professional who can assist with locating a doctor.
Those who do not currently have Aetna health insurance can also view information regarding doctors who accept Aetna insurance. Information required includes the ZIP code and the type of insurance plan, such as employer-based, Medicare or individual. Once the required information is supplied, use the search box to begin the research process. You can generate a list of all providers in a geographic region and browse through the resulting data or enter a specific doctor's name and query the system to see if that particular doctor accepts Aetna; this feature is handy for those who want to keep their doctors after switching from another insurer to Aetna.Learn more about Customer Service