What Is It Like to Work for McDonald's?


Quick Answer

Though experiences vary between individual employees and locations, working at a McDonald's restaurant typically carries a neutral to positive experience, according to employment review sites such as Indeed.com and GlassDoor.com, as of 2015. Many current and former associates enjoy the environment and benefits, while some do not find the job challenging and dislike dealing with certain customers.

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Full Answer

Employee reviews on Indeed.com give McDonald's a rating of 3.5 stars out of five total, while reviews on GlassDoor.com rate the company at 3.1 stars. Both sites include accounts from employees covering the interview and application process, which many find to be an easy process that includes a straightforward online application and an in-person meeting at the store in question. These sites also feature generally positive reviews for the company's employee benefits, such as extensive training in a variety of food service, customer service and business management areas as well as flexible hours and open scheduling options.

Negative employee reviews on these sites mention dissatisfaction with the pay rate, with some citing it at the acceptable minimum level with the city or state. Reviews also mention difficulties dealing with customers, either through complaints about orders or interacting with disgruntled individuals due to both the experience at the restaurant or various outside factors. Negative reviews also cite issues relating to cleaning the establishments, with restrooms often requiring excessive cleaning.

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