Kynect helps people find health insurance by providing an online application for health insurance plans, providing advisers to help people enroll, supplying information about plans for easy comparison, and delivering access to free and discounted health insurance programs, according to the Kentucky Health Benefit Exchange. Kynect programs are only for residents of Kentucky.
The Kentucky state government operates kynect as part of the federal government's Health Insurance Marketplace, states the Kentucky Health Benefit Exchange. In addition to a website and advisers known as kynectors, kynect also offers storefront locations to help people sign up for health insurance during the government's open enrollment period each year. The storefronts have insurance agents and kynectors to give people advice on finding the right health insurance plan and to walk them through the application process if necessary.
In 2014, the kynect storefronts also had visiting public health personnel, says the Commonwealth of Kentucky. The visiting health care workers performed health screenings, administered flu shots and gave presentations in preventative health care. The store fronts serve both walk-in clients and those who make appointments. Their target audience is low-income people, the elderly, and others who have not been previously insured. Kynect also has a phone hotline for those who have questions about Kentucky insurance programs.