KitchenAid repair centers can be found in all 50 U.S. states. The Service Center Locator website provides a list of all the cities where these repair centers are found, with a list of phone numbers and addresses for each.Continue Reading
The KitchenAid Customer Service website provides opportunities to schedule servicing for major appliances, as well as additional servicing locations for countertop appliances. A variety of additional information can be found there as well, such as solutions to frequently asked questions and digital versions of manuals, warranties and install instructions. For self service options, some parts can be directly ordered from the KitchenAid website. The availability of parts varies by model.
Other issues and benefits can be found on the KitchenAid Customer Service website, including recall notices, registering purchased products, extending manufacturing warranties, finding local retailers for KitchenAid products and purchasing factory refurbished appliances.
As of 2015, the customer service phone number for KitchenAid major appliances is 1 (800) 422–1230. A secondary number handles counter top appliances and cookware at 1 (800) 541–6390.
Larger retailers such as Lowe's can offer returns, exchanges, repairs or refunds for defective KitchenAid appliances. Lowe's can schedule appointments for in-home servicing of appliances, which may be covered by manufacturer warranties. For those appliances no longer covered by warranty, home service requires out-of-pocket expenses.Learn more about Corporations