Consumer Reports' reviews provide comparisons of products that include ratings, product pricing and the publication's recommendations in a given product category. The magazine also offers a buying guide based on product categories in which its reviewers offer insights on respective makes and models.Continue Reading
In some cases, Consumer Reports' reviews feature additional information. For example, in the vehicle category, in addition to model overviews, the magazine provides a list of best and worst cars, reliability histories and owner satisfaction information. Its best and worst cars list is based on above- or below-average reliability in subscriber surveys. Its reliability history information indicates the strengths and weaknesses of vehicle models and is broken down into sub-categories such as trouble areas and overall reliability. Owner satisfaction information is based on subscriber surveys and indicates the percentage of car or truck owners who said they would purchase the same vehicle again.
The publication's staff members are divided between technicians, who test and operate products in an in-house laboratory before passing on their findings, and writers and editors, who translate the results into review copy. Consumer Reports reviews everything from home appliances to credit cards. Subscribers receive even more detailed consumer product review information through supplementary newsletters.Learn more about Customer Service