Q:

What kinds of complaints and reviews does One Click Loan receive?

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Quick Answer

A majority of complaints filed against One Click Loan on BBB.org focus on negative problems including billing issues, notes the Better Business Bureau. As of 2015, over 200 complaints exist against the company on BBB.org. ConsumerAffairs.com reviews highlight illegal billing activity even after satisfying the accounts, according to Consumer Affairs.

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Full Answer

As of 2015, a consumer alert exists for One Click Loan on BBB.org, notes the Better Business Bureau. Approximately 14 complaints also exist on the site in regards to advertising and sales issues. A bulk of the complaints on the site involves billing and collection issues consisting of over 150 grievances. For example, a resounding claim of many reviewers involves the company taking money out of accounts even after paying the loan in full. Forty-eight complaints are in regards to problems with product and service.

Many of the critical reviews on ConsumerAffairs.com claim that One Click Loan advises consumers to put the future payment on a Green Dot card to ensure that the customers can make payments once they are approved, reveals Consumer Affairs. After completing this action, reviewers typically complain that the company uses a bait-and-switch tactic and requests an additional payment to receive the approved loan without providing this request upfront.

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