Keurig has an above-average rating for customer service, as of June 2015. Customers who contact the company by using the email form on the company website report a higher satisfaction rating than those who attempt to resolve their issue by phone.Continue Reading
Keurig customers can contact the company's customer service department by phone, by email via a website form, or by postal mail to their Vermont office. The Keurig website does not provide live chat or a direct email address. Customers report the shortest wait times when using the company website.
The Keurig website help page addresses many commonly raised customer issues with Keurig brewers and accessories.Learn more about Customer Service