Some job duties of a bank teller include taking deposits, disbursing cash withdrawals, opening accounts, processing utility payments, cashing checks and processing foreign exchange transactions. Bank tellers mainly assist customers with their various bank transactions.
Bank teller responsibilities are generally the same in all banks. Other common duties are helping clients fill out deposit and withdrawal slips, checking for photo identification, greeting customers warmly, processing loan payments, selling money orders and traveler's checks, promoting bank products and services, recording transactions accurately, and reporting fraud.
Some not-so-well-known bank teller duties include negotiating U.S. savings bonds, processing cash advances from the customer's card, processing night drops from merchants, processing mail-in deposits, and balancing the cash drawer of its currency, cash and checks at the end of the shift, which is the most important duty of a bank teller. Banks have strict rules regarding balancing the cash drawer, and a teller who constantly fails to balance may face termination. As bank tellers represent the bank's brand, they need to have excellent customer service skills so that customers feel comfortable doing business with the bank. Someone who is thorough and detail-oriented, can count money accurately, enjoys helping others, and has a pleasant personality may be a good fit as a bank teller.