Q:

How do you get a job at a call center?

A:

Quick Answer

Job search and career advice websites such as Indeed.com and Monster.com are good places to start looking for call center jobs. As of 2015, the number of employed call center workers, such as customer service representatives, was more than 2.5 million, notes BLS.gov.

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Full Answer

Call centers primarily offer customer interaction services such as responding to queries about products and services and the handling and resolution of customer complaints. For these jobs, call centers employ agents who may work under one roof or may log in from a remote location. Call center agents, such as customer service representatives, have an annual median wage of $33,890 as of 2015, notes BLS.gov.

The following steps show how to apply for a call center job as noted by Indeed.com.

  1. Go to the website
  2. Type Indeed.com into the browser and press enter.

  3. Start searching
  4. Enter the search parameters on the What and Where search fields on the Indeed home page. For example, type "call center jobs" on into the What field and the city, state or ZIP code in the Where field to confine the search to a particular location.

  5. Search through the results
  6. Scroll through the results to search for the most preferable call center job openings. Click on the results to view more information about the job position.

  7. Apply
  8. On the main page of the job opening, click on the Apply Now link and fill out the online application. On other search results, the links may redirect to the employers' main sites where interested job seekers may also apply.

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