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What is ITIL v3 certification?

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ITILv3 certification qualifies an individual in the implementation of the third version of the information technology infrastructure library, a program developed in the United Kingdom in the 1980s and now recognized worldwide. ITIL presents a broad-based, systematic approach to managing a business's information technology. Five levels of certification exist.

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The levels of certification are: Foundation, Practitioner, Intermediate, Expert and Master. Foundation certification ensures a basic knowledge of the ITIL framework and its benefits to a business. Practitioner certification, available in late 2015, provides an individual with practical information designed to help him increase the value of the ITILv3 framework within his business.

Intermediate certification is recognized across the information technology industry and requires training from an ITIL-accredited training provider. This level requires prior knowledge of informational technology concepts and two years professional experience in the field. Candidates focus either on service life cycle, which is comprehensive and includes the five ITIL service areas, or service capability, which addresses the day-to-day operation of ITIL practices, or both. Expert and master level qualification becomes available to those with extensive practical experience in the ITIL framework.

The five ITIL service areas are: strategy, aligning technology planning with business goals; design, developing and maintaining IT policies and procedures; transition, integrating technology services into the business plan; operation, delivery of support; and continual service improvement.

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