What Are Some Issues the Tricare Call Center Handles?


Quick Answer

The TRICARE call center handles issues such as enrollment in a health care plan and the processing of customer claims, as stated by TRICARE. The center also addresses concerns relating to eligibility for TRICARE benefits.

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Full Answer

TRICARE enlists care support contract companies that offer services in different regions across the United States, explains TRICARE. The contractor's care center handles member claims and processes requests from health care providers seeking to offer services to TRICARE members, according to TRICARE. The call center also assists members in finding suitable providers, by offering referrals and necessary authorizations. Other issues involve the typical enrollment queries that prospective members have and the benefits of various TRICARE plans.

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