What Does ISO 9001 Certified Mean?


Quick Answer

A company that is ISO 9001 certified is one that has met the criteria set for quality management systems by the International Organization for Standardization (ISO). Some of the quality management principles deal with customer focus, leadership, workforce engagement, improvement, decision making based on evidence and relationship management.

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Full Answer

Organizations and companies do not actually become ISO 9001 certified by ISO itself. ISO only outlines the standards that need to be met. ISO 9001 certification is instead issued by an outside certification body. ISO recommends that companies select a certification body that is accredited, though accreditation is not necessary. Other ISO certifications include ISO 9000, ISO 9004 and ISO 19011.

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