The IRS provides assistance with tax questions through a number of resources, including its website, telephone lines, and Volunteer Income Tax Assistance and Tax Counseling for the Elderly locations. Additional resources include IRS Taxpayer Assistance Centers, Low Income Taxpayer Clinics and the Taxpayer Advocate Service, notes the IRS.
The IRS provides toll-free telephone service in both English and Spanish. To avoid waiting to speak directly with an IRS agent, individuals can also access recorded responses to common questions through the TeleTax phone number, notes the IRS. Alternatively, taxpayers have access to extensive information on the IRS website, including answers to frequently asked questions, an Interactive Tax Assistant and various other pages addressing detailed tax issues. Volunteer Income Tax Assistance and Tax Counseling for the Elderly community tax clinics are staffed by volunteers who directly assist taxpayers with the preparation of their return, and IRS Taxpayer Assistance Centers provide in-person assistance with a range of issues.
Other resources for taxpayers with ongoing and significant taxation issues include independently operated Low Income Taxpayer Clinics, which help provide representation in the case of disputes with the IRS for little to no cost, according to the IRS. The Taxpayer Advocate Service operates as an independent subset of the IRS and provides local taxpayer advocates in each state to help resolve serious, unaddressed taxpayer problems.