Insurance customers have the option of online payment with Geico, American Family and State Farm Insurance. These companies accept electronic checks or most major credit cards for payment. They also offer the option of automatic payments.
Some companies offer a discount on the cost of insurance for customers who are willing to set up automatic payments. Since companies do not have to send bills or apply payments manually to the customer's account, they are able to pass the savings back by reducing bills. If the customer needs to change the payment type or date, the insurance company website provides the option to do so online.
Insurance company websites allow consumers to make changes to policies and get quotes online. When considering a new car, the customer can easily determine the change in the cost of the policy for the addition. He is able to add or delete vehicles without having to call an agent. Using quotes from several companies, consumers have the option to compare insurance costs. With regular comparison shopping, they are able to ensure they are paying the best possible rate for the coverage they need.
Policyholders have the option of reporting a claim online using the company website. The computer forwards the claim to the company in seconds, speeding up the processing time.