How Do You Get Information About Your PBGC Pension Plan?

As of 2015, customers can obtain personal pension benefit information from the Pension Benefit Guaranty Corporation by calling the Customer Contact Center at 1-800-400-7242, states Customer Contact Center representatives are available Mondays through Fridays, except federal holidays, from 8 a.m. to 7 p.m. Eastern. A full list of contact information is available through the Contact page of the website.

The Pension Benefit Guaranty Corporation is a government agency that protects the pensions of private-sector employees, notes The government website provides information about the program, insured plans and other benefit information, but it does not provide specific information about personal benefit information. To access information on personal benefits:

  1. Visit the website
  2. Go to the PBGC government website home page.

  3. Hover over "About PBGC"
  4. Hover over the "About PBGC" tab along the top navigation bar.

  5. Click "Contact Us"
  6. Click on the "Contact Us About Your Pension" tab.

  7. Choose a category
  8. The contact page offers the contact information for workers who are retirees, as well as plan sponsors, administrators or practitioners.

  9. Click the appropriate link
  10. Click on the link under the desired category to review all contact information, including phone numbers, email addresses, fax numbers and mailing address. Workers and retirees can contact PBGC to ask personal pension questions, file appeals and locate missing pensions, among other tasks.