Q:

What information do you need to provide to view your Duke Energy bill online?

A:

Quick Answer

To view a Duke Energy bill online, a customer must provide a Duke Energy account number and the corresponding last four digits of the account holder's Social Security number or Federal Tax ID. Providing this information will allow a customer to create an account for online services.

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Full Answer

To create an account for online services with Duke Energy, navigate to the online services page on the official Duke Energy website. Click on the "sign up" banner and enter the location, account number and last four digits of the account holder's Social Security number or Federal Tax ID. The account number can be found on the top right hand corner of any paper bill sent by Duke Energy.

Once all the information is entered correctly, customers create a user name and password for easier future access. After logging on to the online services section, click "view my bill" to see a statement of the latest charges. It is also possible to sign up for paperless bills, which can be viewed online or sent directly to a smartphone.

Other advantages of using the online services section from Duke Energy include paying bills online, setting up automatic payments and comparing previous bills to check energy use patterns.

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