As of 2015, information available at the official CoventryOne website, CoventryOne.com, includes state-by-state health care plan options for individuals and families; doctor, hospital and pharmacy locators; and the health plan formulary, according to Coventry Health Care. Consumers can obtain online quotes for plans by ZIP code and view the website information in English or Spanish. Plan members can create accounts to access online member services and mobile applications.
The CoventryOne website features a guided tour of its online services functions, explains Coventry Health Care. Once CoventryOne members have created their online accounts with a user name and password, they can log in to manage their accounts. The website's online services program allows members to manage their personal health records, access health and wellness resources, view claims, and obtain benefits usage data and explanations of benefits. Members can research information about the cost of care; request, view or print member identification cards; and search for medical providers and facilities in their member networks. The information is available to most members through free Coventry Mobile applications.
On May 7, 2013, Aetna acquired Coventry Health Care, Inc., which made the combined corporation the third-largest health care benefits company in the United States, according to Aetna. The combined health care entity serves approximately 22 million medical members throughout the United States and worldwide.