Effective communication enhances success, understanding, trust, respect, teamwork, decision-making and problem solving in personal and professional relationships. Effective communication allows a person to successfully convey his thoughts, opinions and ideas to others. About.com states that possessing good communication skills makes a person stand out in the job market. According to PBS, being able to communicate thoughts, feelings and problems effectively can help protect personal relationships.
There are several key skills that enhance communication, outlined by Helpguide.org. Being a good listener is essential to being a good communicator. It is important to listen to and understand what another person is saying in order to properly respond. Nonverbal communication such as gestures, eye contact and tone of voice have an impact on the message that is being communicated. Appearing relaxed and approachable and making eye contact without staring is important to effective communication. The message should be presented in a clear, concise and friendly manner. It is important to convey confidence, while avoiding an arrogant or aggressive tone. A person should display empathy, open-mindedness and respect when communicating a message. This makes the audience or the other person feel understood, which can lead to more honest and productive conversation. Choosing the right form of communication also enhances its effectiveness.