Ideel accepts returns on most unopened and new items. Apparel, shoes and accessories must be unworn and new, and the Ideel quality tag and all original tags must still be attached. Home products, electronics and toys must be new and unopened, and nothing can be removed from the packaging.Continue Reading
Return eligibility for an individual item can be found on the item's page. Returns are accepted up to 21 days after the item shipped from Ideel. Returns are refunded through a store credit and free return shipping or through the original form of payment minus a charge for return shipping.
If the item is not the correct item, damaged or defective, the full amount of the original form of payment is refunded. There is no charge for return shipping in these situations.Learn more about Customer Service