Q:

Do hotels provide training for housekeepers?

A:

Quick Answer

Hotels provide training for housekeepers in the forms of classes and job shadowing. Training topics include learning where the laundry rooms and supply closets are located in the hotel, the hotel's requirements regarding cleaning, safe work practices, procedures for documenting the work, and how to interact with hotel guests.

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Full Answer

Housekeeper training programs may use videos and webinars to teach techniques for performing tasks including how to fold towels properly, make beds, and track inventory such as linens and cleaning supplies. An experienced staff member usually demonstrates training required for compliance with Occupational Safety and Health Administration requirements and has the trainee perform the tasks. This type of training involves the handling of hazardous chemicals and how different items should be cleaned.

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