What Does a Hostess Do?


Quick Answer

A hostess is the first employee to greet guests, seat them, make sure they're comfortable, offer them menus and provide them with information on daily specials. Hostesses are the guests' first interaction with a restaurant and help set the tone for the rest of the dining experience.

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Full Answer

Depending on the restaurant, the hostess might be the first to take a guest's drink order. A hostess is also tasked with deciding on the table at which to seat a guest and pulling tables together to accommodate large parties. A hostess often answers the phone, takes reservations and keeps an eye on the guest list to make sure everyone is seated in the proper order.

Usually, an individual only needs a high school diploma, basic math skills to estimate wait times, and the ability to take written and verbal direction in order to qualify for a job as a hostess. There is a chance that the hostess might need to be trained on state and local laws related to serving alcohol.

According to the U.S. Bureau of Labor Statistics, it's estimated that hostesses and other food-and-beverage-serving employees can expect an 8 percent job growth rate from 2012 to 2022, which is roughly as fast as the average for all other occupations.

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