Q:

Does Home Depot offer customers a way to comment on their shopping experiences?

A:

Quick Answer

Home Depot encourages customers to comment on their shopping experience by going to the "Feedback" section of the company website. Periodically, Home Depot takes a survey that is conducted by a national market research firm to gather information about customers' shopping experiences, according to Marketing and Planning Systems.

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Full Answer

If customers have a problem or would like to make comments while shopping in a store, they are encouraged to talk to a manager, states Home Depot. If they would like to speak to someone while shopping online, they can use Live Chat to talk with a specialist. Home Depot is responsive to customer feedback and makes it easy for customers to offer their opinion.

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