To hire an administrative assistant, begin by defining the job role. Then, interview experienced candidates, analyze their skills and personalities, and choose the best match. Because an administrative assistant often interacts with clients, choose a candidate with a professional demeanor that matches the company's image.
If a job description is already in place, review it first to determine if you need to make any changes before interviewing potential candidates. Include a list of job duties and specific skills needed in the role. Add a list of characteristics and attributes that are needed for the candidate to succeed in the job. One excellent way to define these is to assess the traits of your most-valued employees and put those on the list..
During the interview process, assess the skills and personality of each candidate by asking open-ended questions about their past work experience. For example, ask the candidate what type of work he enjoyed in the past and what he disliked about former jobs. These kinds of questions provide you with important information that a resume or employment history does not. Communicating with candidates through email and over the phone also provides a glimpse of how they interact with clients through those communication channels. Look for candidates with excellent organizational and communication skills.
Lastly, call at least two references provided by the each of the final candidates, and take the time to review each candidate carefully to ensure that you choose the best person for the job.