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What are some highly-rated insurance companies?

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Quick Answer

Rated by customer satisfaction, the best auto insurance companies of 2014 were the United States Automobile Association, State Farm and Farmers Insurance, according to an Insure.com survey. The same study shows that the best health insurance companies of 2014 were Kaiser Permanente, Humana and Blue Cross Blue Shield of Florida.

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The best life insurance companies of 2014 were Jackson National, Prudential, New York Life and State Farm Life, according to the Insure.com study. The firm interviewed 3,835 insurance customers from 15 large insurers and obtained 9,586 company reviews. Criteria used to grade insurance companies included customer recommendations, the number of clients planning to renew their insurance plans, claims satisfaction, value for money and quality of customer service.

The best homeowners insurance company of 2014 was Amica Mutual, according to a J.D. Powers survey. The firm scored highly in areas that included billing and payments processing, client interactions, claims processing, product pricing and policy offerings. Auto-Owners Insurance also had high ratings, with study participants giving the firm's product offerings and customer interactions particularly high acclaim, while the Automobile Club of Southern California's scored top marks for its product pricing.

The best small business commercial insurers of 2014 were Erie Insurance, Nationwide and State Farm, according to the J.D. Powers study. Survey participants gave Erie Insurance's billing and payment processes, product offerings and pricing top marks, while Auto-Owners Insurance scored highly in the area of claims processing.

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