HealthStream surveys are questionnaires completed by patients and employees that help hospitals and health care providers improve customer service, notes HealthStream. People access these surveys through HealthStreamSurveys.com, as of July 2015.
The overall goal of these surveys is to provide health care systems with information that helps them improve care for patients over the long term, notes HealthStream. The company creates custom-made patient surveys for hospitals, rehabilitation centers, nursing homes, doctor's offices and urgent care centers. HealthStream works with more than 2,500 hospitals to provide employee satisfaction surveys that affect more than 4.1 million health care workers across the United States.