Some health care insurance providers with toll-free numbers to speak to nurses include Humana, United Healthcare and Medica, according to the websites of these providers. They offer nurse practitioners that perform such services as offer advice on how to relieve symptoms, prepare questions for a doctor's appointment, help with self-care, or simply talk after a diagnosis to better understand it.
Such nurse services are offered because it is not always easy to determine whether a condition requires a doctor's visit, reports Humana. A registered nurse can help the caller determine whether care can be managed at home or not. Humana's nurses help members with questions about specific conditions or more general questions about available resources for members.
Getting the best health care begins by asking crucial questions, explains United Healthcare. The provider's NurseLine helps members get answers to these questions so they can more fully understand their situation. The nurses offer advice about potential home treatments and about possible risks to give the member a full range of options in treating a particular condition.
Talking to a nurse over the phone can also be significantly helpful in the middle of the night or a weekend when other health care professionals are unavailable, says Medica. The provider's NurseLink line helps members with treatment options and with finding the best physician or hospital in the member network. The line also offers access to an audio library of health and wellness messages to educate its members.