Q:

What does Goodwill do with donated furniture?

A:

Quick Answer

Goodwill typically resells or recycles donated furniture. Approximately 60 percent of Goodwill's donations, including furniture, pass the organization's quality standards to be sold in its stores. Donated furniture that does not meet Goodwill's standards is often sold to a salvage broker.

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Full Answer

In order for Goodwill to accept a furniture donation, the item must not be soiled, torn, recalled or broken. Goodwill cannot repair damaged furniture in order to sell it. A general quality guideline is whether or not the person donating the furniture would give the item to a friend or relative. If not, then Goodwill suggests that the item should not be donated to its stores.

Goodwill does offer pickup service for some furniture donations, but eligibility depends on the size, amount and condition of the items donated. Pickup eligibility also depends on the location's distance from the store, as well as the local store's resources. Goodwill encourages calling the local store or distribution center to find out if a furniture donation qualifies for this service.

If the donated furniture meets quality guidelines but does not sell in a Goodwill store, then Goodwill tries to sell it at an outlet store before ultimately selling the item to a salvage broker.

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