A good resource for locating insurance agents with consumer ratings is a collection of reviews by consumers, states Consumer Affairs. Another resource is the car insurance buying guide provided by Consumer Reports, according to CR. Independent ratings are also available by J.D. Power at its website.
Consumer Affairs website contains reviews and ratings of insurance companies and agents by consumers. Companies including 21st Century; Esurance; AAA; Progressive; State Farm; Mercury; Geico; AllState; USAA Auto Insurance; Nationwide; Liberty Mutual; Hartford; Farmers; and American Family are reviewed. Hundreds to thousands of consumer reviews are available for each company, reports Consumer Affairs. In addition, Consumer Affair research teams also provide expert reviews on companies.
The Consumer Reports buying guide provides guidelines on choosing top-rated insurers. It also provides guidelines on taking advantage of discounts, buying adequate coverage and getting the best repair services from insurance companies, notes Consumer Reports.
J. D. Power consumer studies rank vehicle, health and home insurers. The ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated, states J. D. Power. The report lists ratings on overall satisfaction, policy offerings, pricing, local agents, call center representatives and insurer websites.