Job duties for servers include greeting customers, providing them with drink and food menus, acting as a source of information about menus, preparing drinks and taking orders. Servers also work with the kitchen and bar staff to ensure the accuracy of orders. Once food and drink orders are made, servers deliver them on trays. Servers who work in establishments that serve alcohol also check identification before serving guests.
The main focus of a server's job is to ensure customers have an enjoyable experience in the restaurant and that they are well taken care of. The restaurant environment in which a server works determines additional job duties. Servers in formal dining establishments provide customers with an equally formal dining experience that's attentive and personal.
Before a shift, servers often meet with the management staff to discuss the day's specials, new menu items and sales goals. They might also talk about food allergens in dishes and food safety concerns.
Work environments for servers can be frenetic, especially during busy hours when customers need to be taken care of as quickly as possible with complete efficiency. Shifts vary from mornings and late nights to weekends and holidays. Those who work in seasonal resorts may only work a few months out of the year.