The general reputation of Melaleuca, Inc. is positive, according to the Better Business Bureaus website. As of December 2015, this company has received about 380 positive reviews, 45 negative reviews and 10 neutral reviews on BBB, and it has an overall rating of A+.
Many people on BBB find Melaleuca's products healthier and safer than brands available at regular grocery stores. Some people also state that this company offers great customer service. One person notes that she received damaged products in one of her orders, and the company replaced the products right away. However, some customers complain that they had difficulties cancelling their memberships with this company.