What is the Garmin replacement parts guarantee?


Quick Answer

Garmin's one-year consumer limited warranty for nonaviation products ensures that the company provides free repairs or replacement products for components that become defective with normal use. The aviation limited warranty offers free repairs or replacement for avionics products that stop working properly with normal use.

Continue Reading
What is the Garmin replacement parts guarantee?
Credit: yevgenromanenko iStock / Getty Images Plus Getty Images

Full Answer

While the repair or replacement is free of charge, customers are responsible for shipping costs. Garmin's limited warranty doesn't cover cosmetic damage, such as dents or scratches; batteries and other consumable parts, unless the product was damaged due to defective materials or faulty workmanship; damage resulting from external causes or acts of nature; or damage due to unauthorized service done on the product. The warranty also doesn't cover damages caused by power connection or use of third-party data cables.

To get warranty service, a customer should contact the Garmin product support department or a local Garmin-authorized dealer to receive shipping instructions along with a return merchandise authorization number. The device serial number, a daytime phone number and a return shipping address are necessary required to get a return merchandise authorization number.

The customer should pack the defective product properly and include a copy of the original sales receipt. The outer part of the package must display a legibly written tracking number. Finally, the customer should send the device and shipping payment to a Garmin warranty service station.

Learn more about Customer Service

Related Questions