A fulfillment company is a third-party service that handles all of the shipping, delivery and logistical services required to transport products to end-line consumers. Fulfillment companies can provide a range of services that may include inventory control, packaging and billing.
Businesses that sell products directly to consumers often make use of fulfillment companies to facilitate e-commerce. Many fulfillment houses and services provide end-to-end service solutions that cover all aspects of inventory management, shipping and customer correspondence. Outsourcing order fulfillment can reduce overhead and operational expenses by alleviating the need for businesses to set up a warehouse or hire additional staff.