Why does the FTC do nothing about the credit card service scam robocalls?


Quick Answer

Amendments to the Federal Trade Commission's telemarketing sales rule prohibit companies from charging fees for debt relief before settling or reducing interest rates. Initiatives such as public contests designed to track down and block robocallers are being used to combat telemarketing schemes, as reported on the Federal Trade Commission's website.

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Full Answer

As of January 2015, the Federal Trade Commission mailed refund checks to consumers who lost money to a common robocalling scheme. The scheme involved an unsolicited phone call to consumers offering reduced credit card interest rates for an upfront fee, according to ABC News.

Despite court injunctions and lawsuits against a few companies engaged in these illegal practices, there are other companies using similar tactics. Because of this, the Federal Trade Commission encourages consumers to be wary of robocall financial pitches and never give out personal credit card information over the phone, says CreditCards.com.

The Federal Communications Commission requires businesses to have express written consent from the consumer before it can make a prerecorded telemarketing call to any residential or wireless number. Consumers can sign up for the national Do-Not-Call list, which expressly prohibits telemarketers from calling individuals without prior written permission. Consumers can file complaints with both the FCC and the Federal Trade Commission, according to the Federal Communications Commission.

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