What Is a Front Desk Coordinator?


Quick Answer

A front desk coordinator is an administrator who is responsible for performing routine clerical functions. Services include filing, managing phone calls and scheduling appointments. Coordinators are also known as receptionists, secretaries, administrative assistants or information clerks.

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Full Answer

Front desk coordinators work in a number of different environments, such as hotels, medical offices, call centers, schools and government agencies. Much of their role requires customer service skills. They often interact with customers, guests or patients and serve as a company's primary contact person.

Another component of a front desk coordinator's job role is carrying out administrative duties. These tasks include sending out electronic correspondences, such as emails or faxes, giving messages to other staff members, updating schedules and appointment calendars or processing financial documents. These duties typically require individuals to possess good organizational, multitasking and office skills.

The Bureau of Labor Statistics notes that in 2012, the median pay for Information Clerks was $30,650 or $14.74 per hour. The job outlook for this position is estimated at 2 percent growth between 2012 and 2022. The educational requirements for this position are typically a high school diploma or the equivalent. Previous job experience is not required as many of these jobs are entry-level positions.

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