Fraud does not seem to be a common problem with Apmex. There have been both complaints and praises for this company documented by the Better Business Bureau.
There have been 39 complaints with the Better Business Bureau during the years 2012-2015 for the American Precious Metal Exchange. Eleven of these complaints were closed within 12 months and the complainants verified the issues were solved to their satisfaction.
The majority of these complaints had to do with problems with products or services. There were also complaints regarding sales and advertising, billing and collection issues, and delivery issues. The Better Business Bureau also notes that there are nine customers who had positive things to say about the company, as of 2015.