What is the format for a corrective action report?


Quick Answer

A corrective-action report follows a variety of formats, and it generally includes a brief narrative that documents a flaw or problem. The report identifies the problem, individuals involved and required corrective action. The report indicates the person or area of the organization that is responsible for the corrective action.

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Full Answer

The report must specify the corrective action to be taken and indicate a target date for completing the corrective action. The report contains a brief discussion of the corrective action and offers a solution, along with its impact on other processes or areas of the organization. Corrective action reports are important quality-management tools for organizations and provide clear documentation of the company’s response to customer complaints, poor audit findings or other problems.

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